Return & Refund Policy

Effective Date: July 2026

Welcome to NutmegBear. Customer satisfaction is important to us. Please read our Return & Refund Policy carefully before making a purchase.

Returns

• We accept returns within 7 days of the delivery date.
• The product must be unused, in its original condition, with all original packaging and accessories.
• Products damaged due to misuse, improper handling, or normal wear and tear are not eligible for returns.

Refunds

• Once we receive and inspect the returned product, we will notify you whether your refund has been approved.
• If approved, your refund will be processed within 5–7 business days to your original payment method.
• Shipping charges (if any) are non-refundable unless the return is due to our error.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos or a video of the product and packaging.

Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been shipped, it cannot be cancelled.

Contact Us

If you have any questions about returns or refunds, please contact us:

Website: nutmegbear.in

Email: contactnutmegbear@gmail.com

WhatsApp: +91 87143 91360

Instagram: @off.nutmegbear